Privacy Policy

A Legal Disclaimer

Effective Date: 11 November 2024

Teox Global is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our platform. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information
We collect personal data that you provide directly to us during account registration, transaction processing, or when contacting support. This includes:

Full name.
Email address.
Contact number.
Cryptocurrency wallet details.

1.2 Usage Data
When you interact with our platform, we collect technical information such as:

IP address.
Browser type and version.
Device information (e.g., operating system).
Pages visited and time spent on the website.

1.3 Transaction Information
We may collect details of transactions processed through the platform, including payment amounts, dates, and cryptocurrency addresses.

How We Use Your Information

We use the collected data for the following purposes:

To facilitate account creation and manage your account.
To process cryptocurrency payments and investment transactions.
To enhance platform functionality and improve user experience.
To send account updates, transaction notifications, or promotional communications (if opted in).
To comply with legal obligations and prevent fraudulent activities.

Data Protection and Security

We implement industry-standard measures to protect your data, including:

Advanced Data Encryption: All sensitive information, including personal data and transaction details, is encrypted to prevent unauthorized access.
Two-Factor Authentication (2FA): An additional security layer to protect your account from unauthorized access.
Secure Servers: All data is stored on secure servers with restricted access.

While we take significant steps to safeguard your information, no system can guarantee complete security. Users are advised to maintain strong passwords and safeguard their account credentials.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

Legal Obligations: When required by law, regulation, or legal process.
Fraud Prevention: To investigate or prevent fraudulent or criminal activities.
Service Providers: When working with trusted third-party vendors who assist in providing services (e.g., payment processors). These parties are obligated to protect your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us understand how users interact with the site and allow us to improve its functionality. Users can manage cookie preferences through their browser settings.

Your Rights

As a user of our platform, you have the following rights regarding your data:

Access and Correction: You can request access to your personal data or request corrections to inaccurate information.
Data Deletion: You may request the deletion of your account and associated personal data, subject to legal and regulatory requirements.
Opt-Out of Marketing Communications: You can opt out of receiving promotional emails or notifications at any time.

Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Transaction records may be stored longer to comply with legal or regulatory obligations.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated "Effective Date."